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Returns & Exchanges
At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 45 days for a full refund or exchange with a valid receipt.
1
Prepare Your Items
Ensure the product is in its original packaging with all tags attached and in unused condition.
2
Gather Documentation
Locate your original store receipt or your online order confirmation email to verify your purchase.
3
Visit a Location
Bring your items and proof of purchase to the customer service desk at any Giant Tiger store location.
4
Receive Your Refund
Once processed, your refund will be issued to the original method of payment or provided as a store gift card.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing